FAQ

The Settlement provides compensation to First Nations individuals who, while under the Age of Majority, were removed from their homes between April 1, 1991, and March 31, 2022, by Child Welfare Authorities. The removal from home must have happened while the Child or at least one of their Caregiving Parents or Caregiving Grandparents were Ordinarily Resident on Reserve or living in the Yukon, and the placement must have been funded by Indigenous Services Canada.

The Settlement also provides compensation to First Nations Children who experienced a delay, denial or gap in in receiving essential services and who had a Confirmed Need for those services between April 1, 1991, and November 2, 2017. This treatment discriminated against the Children and broke a legal rule known as Jordan’s Principle.

Certain eligible Caregiving Parents or Caregiving Grandparents of these Children will also be compensated through the Settlement.

1. Class Members who do not receive direct payment under the Settlement
2. Approved Jordan’s Principle Class Members who require additional support from the time they reach Age of Majority in the province or territory in which they reside, to their 26th birthday

• Federal Indian Day Schools Settlement
• Sixties Scoop Settlement

The negotiations about long-term reform of the First Nations Child and Family Services Program are separate to this Settlement Agreement. These negotiations have no impact on the compensation available under the First Nations Child and Family Services and Jordan’s Principle Settlement.

The difference between Trout Class, Essential Services Class and Jordan’s Principle Class is the time when the delay, denial or service gap occurred as well as the level of impact on the individual.

All three Classes include First Nations individuals who, while they were Children (under the Age of Majority in their province or territory of residence) did not receive an essential service related to a Confirmed Need from Canada or whose receipt of an essential service was delayed. This includes a denial, a service gap or delayed service by Canada.

You may be a member of Jordan’s Principle Class or Essential Services Class if you experienced the situation described above between December 12, 2007, and November 2, 2017.

You may be a member of Trout Class if you experienced the situation described above between April 1, 1991, and December 11, 2007.

Out-of-home placement refers to the location of placement of First Nations Children who lived on reserve or in the Yukon and who were removed from their homes by Child Welfare Authorities. The location of placement may include an Assessment Home, Non-kin Foster Home, Paid Kinship Home, Group Home, Residential Treatment Facility or another similar placement funded by Indigenous Services Canada (ISC).

Out-of-home placement does not include a placement with family members or other care facilities not funded by ISC.

• Are registered under the Indian Act
• Were entitled to be registered under sections 6(1) or 6(2) of the Indian Act, as it reads as of February 11, 2022

• Removed Child Class
• Removed Child Family Class

Each Claims Process will include details on how to submit a Claim, required documentation and the process to receive compensation.

• • Removed Child Class
  • Removed Child Family Class

• Removed Child Class
• Removed Child Family Class

Each Claim and related supporting documentation will be carefully reviewed by the Administrator to determine the applicant’s eligibility based on the terms of the Settlement Agreement.

The Indigenous Services Canada (ISC) Database is a confidential database of information that contains certain details of removal for individuals who may be Removed Child Class Members. The ISC Database does not include complete child welfare records.

Canada has provided the ISC Database to the Administrator to be used and relied upon exclusively for the purpose of administering the Claims Process. The Administrator may not provide information included in the ISC Database to any party.

If the Administrator is unable to locate your information in the ISC Database, you may receive an Inconclusive Eligibility Letter stating that a decision about your eligibility cannot be made based on available information.

The Administrator will continue to review the Database while it is being updated to see if your information can be located. The continued review of the ISC Database will take place until Canada confirms that no further updates to the Database are to be made.

A process is under development for Claimants who receive an Inconclusive Eligibility Letter. This process will provide direction on next steps for Claimants who, by the time the ISC Database is finalized, are still awaiting an eligibility decision.

Yes. Compensation claims under the First Nations Child and Family Services and Jordan’s Principle Settlement are different from Jordan’s Principle products, support and services provided by Indigenous Services Canada.

The compensation claims under the First Nations Child and Family Services and Jordan’s Principle Settlement are managed by the Administrator (Deloitte) in accordance with the terms of the Settlement Agreement.

As outlined in the Settlement Agreement, being part of the Jordan’s Principle Class will not have any effect on pending, approved or future requests to Jordan’s Principle.

Only individuals who opted out of this Settlement may be able to bring an action against Canada in the future. If you did not opt out of Settlement, you will not be able to take legal action against Canada or make an application to the Canadian Human Rights Tribunal regarding the same discriminatory conduct that is the subject of the class action.

All costs associated with implementing the Settlement, including legal fees and supports for Class Members, are in addition to the $23.34 billion settlement amount and will be covered by Canada.

All of the $23.34 billion is going to Claimants. All other costs to implement the Settlement are funded separately by Canada.

1. An email address; and
2. A phone number to receive Multi-Factor Authentication codes (both mobile and landlines will work for this).

1. Click on the “Forgot Your Password?” link on the Portal homepage, which appears just below the boxes to enter your email address and password, and above the “Continue” button.
2. Enter the same email address you originally used to sign up for the account.
3. Click “Continue.”
4. You will see a “Reset Password” message telling you to check your email inbox.
5. If your email address was previously used to create your account, you will receive an email from NoReply@FNChildClaimsAdmin.ca. If you don’t find the message in your inbox, check your junk/spam folder.
6. This email will contain a link to click to reset your password. Click on the link or copy the URL and paste it into your web browser.
7. Once the page appears, enter the new password in the “New Password” box and again in the “Confirm New Password” box, then click “Continue.”
8. Return to the login page and enter your email address and new password.

Before you begin submitting a Claim, make sure you have a copy (photocopy, scan or photo) of your document saved on the device you are using to submit your Claim on the Claim Portal.

If you do not already have a copy (photocopy, scan or photo) saved on your device, you can take a picture of your document with your phone and email it to yourself, using the email address you used to create your Portal account. Once you receive it, you'll need to save it to your desktop or phone files. The document will need to be in JPG, JPEG or PNG format.

When you are going through the process of submitting your Claim, you will come to one or more sections called “Upload Documents”. To attach your document, locate the file on your device, and click “Open.” You can also drag and drop the file into the box to upload it.

You can upload more than one document at a time; simply select all the files you want to upload.

If you do not have access to the phone number you used when you were setting up your account, you can click the “Try Another Method” button on the Multi-Factor Authentication page of the login process. Then, choose “Email”. A one-time code will be sent to the email address that you registered your account with.