We are offering free, online webinars to help Claimants, families, and community organizations better understand the Claims Processes for the First Nations Child and Family Services and Jordan’s Principle Settlement.

These webinars are designed to provide clear, accessible information on a variety of topics, including: 

  • Who’s eligible for compensation
  • Details on the Claims Process
  • Supports available, like Claims Helpers, wellness services and financial information

Check this page regularly for upcoming sessions and past recordings.

Upcoming live webinars

claims helper group

Representatives of Deceased Claimants: Understanding how to file a claim on their behalf

Wednesday, November 25, 2026

Location: Online (Zoom)

Time: 1 p.m. (ON, QC, MB) | 2 p.m. (NS, NB, PEI) | 2:30 p.m. (NL) | 12 p.m. (SK, AB, NT) | 11 a.m. (BC, YT)

Duration: 1 hour

Cost: Free

This free online information session is for people who may be eligible to submit a claim on behalf of someone who has passed away under the Settlement.

This session will help you understand who can act as a representative, how to submit a claim on behalf of a deceased claimant, what documents you may need, how compensation is paid, and important timelines.

This session will help you understand:

  • Who may be eligible to act as a representative of a deceased claimant
  • How to submit a claim on behalf of someone who has passed away
  • What information and documents may be required
  • How compensation is paid
  • Important timelines for the claims process

Personal Representatives of Persons Under Disability: Understanding How to File a Claim on Their Behalf

Thursday, November 26, 2026 

Location: Online (Zoom)

Time: : 1 p.m. (ON, QC, MB) | 2 p.m. (NS, NB, PEI) | 2:30 p.m. (NL) | 12 p.m. (SK, AB, NT) | 11 a.m. (BC, YT)

Duration: 1 hour

Cost: Free

This free online information session is for people who have been legally appointed to make legal and financial decisions on behalf of someone who is mentally incapable of making their own decisions.

This session will help you understand who can act as a personal representative, how to submit a claim on behalf of a person under disability, what documents you may need, how compensation is paid, and important timelines.

This session will help you understand:

  • Who may be eligible to act as a personal representative of a person under disability
  • How to submit a claim on behalf of someone who is mentally incapable of making their own decisions
  • What information and documents may be required
  • How compensation is paid
  • Important timelines for the claims process

AFOA Canada financial webinars

AFOA Canada offers free, culturally relevant financial wellness webinars and resources to help claimants prepare for and manage their settlement compensation.

Topics include budgeting, financial planning, managing personal pressure and protecting your money from scams.

Watch past recordings, download resources and find information about upcoming webinars below.

Past webinar recordings

For Caregivers: Understanding the Removed Child Family Class

Wednesday, December 3, 2025
52 minutes

This webinar is for Caregiving Parents and Caregiving Grandparents of First Nations Children who were removed from their care.

If your First Nations Child or Grandchild was removed between April 1, 1991, and March 31, 2022, you may be eligible for compensation under the Removed Child Family Class of the First Nations Child and Family Services and Jordan’s Principle Settlement.

This webinar will help you understand who may be eligible for compensation, what information is needed to complete your Claim Form and what free supports are available to help you every step of the way.

In this webinar, you’ll learn:

  • Who may be eligible as a Caregiving Parent or Caregiving Grandparent
  • What information and documents are required to submit your Claim
  • Key timelines for the Removed Child Family Class
  • What you do not need to include such as child welfare records or personal stories
  • How to connect with a Claims Helper for free, private and culturally safe support
claims helpers ready to help you with your claim

Are you eligible? Removed Child Class and Removed Child Family Class

Wednesday, October 22, 202553 minutes

This webinar introduces the two Classes that are open to receive Claims for compensation: the Removed Child Class and the Removed Child Family Class.

If you’re wondering whether you, your family members or someone you support may be eligible for compensation this session can help you understand who may qualify, what the Claims Process looks like and where to find support.

In this webinar, you’ll learn:

  • Who may be eligible in each of the two Classes
  • How to complete and submit a Claim Form
  • What free, confidential supports are available, including one-on-one help from Claims Helpers
  • How to safely and privately connect with someone who can guide you through the process

This session is for anyone who wants a clearer understanding about the Settlement – including Class Members, family members, and organizations that provide support.

You are not alone: Understanding the supports for completing your Claim 

July 29, 202548 minutes

This webinar introduces the free, confidential supports available through the First Nations Child and Family Services and Jordan’s Principle Settlement.

If you’re thinking about submitting a Claim, or helping someone who is, this session can help you understand what to expect and how to access support in a way that works for you.

In this webinar, you’ll learn:

  • Who is eligible for compensation under the Settlement
  • What types of support is available, including the Administrator’s Contact Centre and free one-on-one help from Claims Helpers
  • How to safely and privately connect with someone who can assist you
  • Where to find resources, guidance and wellness support throughout the process

This session is for anyone looking to better understand what supports are available and how to access them. This webinar is for Claimants, Class Members, family members, and support organizations. 

Free mental health and wellness supports are available 24 hours a day through the Hope for Wellness Helpline at 1‑855‑242‑3310.

Children and youth can also call the Kids Help Phone anytime at 1-800-668-6868 or text FIRSTNATIONS to 686868.