Last updated September 15, 2026
The First Nations Child and Family Services and Jordan’s Principle Settlement relies on mail delivery to send important Settlement-related communications.
Events such as community emergencies, natural disasters, severe weather, wildfires, evacuations and postal service disruptions may affect mail service in some communities.
In some situations, the Administrator may temporarily pause sending Settlement-related communications, and Canada Post may suspend delivery to affected communities. These measures help support the safety of community members and postal workers while preventing important mail from being delayed, returned or lost.
As a result, Claimants living in affected communities may experience delays receiving Settlement-related communications.
Impacted communities
The chart below identifies communities where mail delivery disruptions may affect Settlement-related communications.
This information is reviewed and updated regularly as conditions change.
| Region (Municipality, District, Nation) | City (Affected area) | Province / Territory |
|---|---|---|
| District of Summerland | Affected areas in Summerland | BC |
| Lytton First Nation | Kitzowitz IR 20 | BC |
| Okanagan Indian Band | Affected properties in the Bradley Creek wildfire area | BC |
| Regional District of Okanagan-Similkameen | Garnet Valley | BC |
| Regional District of Okanagan-Similkameen | Affected areas in Summerland-Princeton (Electoral Area "F") | BC |
| Whispering Pines/Clinton Indian Band | Indian Reserves 1, 3, 5, & 6 | BC |
| Collins | Collins | ON |
Mail delivery delays do not affect the status of your Claim or your eligibility for compensation. Claims will continue to be processed whenever possible, even if mail delivery is impacted.
Free mental health and wellness supports are available 24 hours a day through the Hope for Wellness Helpline at 1‑855‑242‑3310.
Children and youth can also call the Kids Help Phone anytime at 1-800-668-6868 or text FIRSTNATIONS to 686868.
