Last updated July 8, 2026

The First Nations Child and Family Services and Jordan’s Principle Settlement relies on mail delivery to send important Settlement-related communications.

Events such as community emergencies, natural disasters, severe weather, wildfires, evacuations and postal service disruptions may affect mail service in some communities.

In some situations, the Administrator may temporarily pause sending Settlement-related communications, and Canada Post may suspend delivery to affected communities. These measures help support the safety of community members and postal workers while preventing important mail from being delayed, returned or lost.

As a result, Claimants living in affected communities may experience delays receiving Settlement-related communications.

Impacted communities

The chart below identifies communities where mail delivery disruptions may affect Settlement-related communications.

This information is reviewed and updated regularly as conditions change.

Region (Municipality, District, Nation)City (Affected area)Province / Territory
Lytton First NationKitzowitz IR 20BC
Squamish-Lillooet Regional DistrictPoole Creek/ Gates Lake Area of Electoral Area CBC
Fraser Valley Regional DistrictChaumox Road, North BendBC
Fraser Valley Regional DistrictBoston Bar AreaBC
Fraser Valley Regional DistrictFishblue Lake AreaBC
Boston Bar First NationIR 2 KopchitchinBC
Northeast of Boston BarBoothroyd 6BBC
Northeast of Boston BarBoothroyd 8ABC
Northeast of Boston BarChukcheetso 7BC
Northeast of Boston BarInkahtsaph 6BC
Northeast of Boston BarStaiyahanny 8BC
Northeast of Boston BarStlakament 9BC
Northeast of Boston BarDufferin 10BC
Northeast of Boston BarBoothroyd 13BC
Northeast of Boston BarBoothroyd 5ABC
Northeast of Boston BarBoothroyd 5ABC
Northeast of Boston BarBoothroyd 5BBC
Northeast of Boston BarBoothroyd 5CBC
Northeast of Boston BarChaumox 11BC
Northeast of Boston BarKahmoose 4BC
Northeast of Boston BarSam Adams 12BC
Northeast of Boston BarSho-Ook 5BC
Northeast of Boston BarSpeyum 3BC
Northeast of Boston BarTsawawmuck 1BC
Northeast of Boston BarTsintahktl 2BC
Sayisi Dene First NationTadoule LakeMB
South Indian LakeO-Pipon-Na-Piwin Cree NationMB
Northwestern ManitobaTown of Lynn LakeMB
Northwestern ManitobaMarcel Colomb First NationMB
Walsh RiverAround Access RoadNL
Dehcho RegionFort SimpsonNWT
Dehcho RegionWrigleyNWT
Kashechewan First NationKashechewanON
St-JérômeSt-JérômeQC

Mail delivery delays do not affect the status of your Claim or your eligibility for compensation. Claims will continue to be processed whenever possible, even if mail delivery is impacted.

If you have relocated for an extended period

If you have relocated for an extended period, update your mailing address with the Administrator to help ensure you continue receiving important Settlement-related communications.

Free mental health and wellness supports are available 24 hours a day through the Hope for Wellness Helpline  at 1‑855‑242‑3310.

Children and youth can also call the Kids Help Phone anytime at 1-800-668-6868 or text FIRSTNATIONS to 686868.