Last updated August 5, 2026

The First Nations Child and Family Services and Jordan’s Principle Settlement relies on mail delivery to send important Settlement-related communications.

Events such as community emergencies, natural disasters, severe weather, wildfires, evacuations and postal service disruptions may affect mail service in some communities.

In some situations, the Administrator may temporarily pause sending Settlement-related communications, and Canada Post may suspend delivery to affected communities. These measures help support the safety of community members and postal workers while preventing important mail from being delayed, returned or lost.

As a result, Claimants living in affected communities may experience delays receiving Settlement-related communications.

Impacted communities

The chart below identifies communities where mail delivery disruptions may affect Settlement-related communications.

This information is reviewed and updated regularly as conditions change.

Region (Municipality, District, Nation)City (Affected area)Province / Territory
Bonaparte (St’uxwtéws) First NationIR #6 HihiumBC
Bonaparte (St’uxwtéws) First NationIR #4 Loon LakeBC
Boston Bar First NationIR 1 TuckkwiowhumBC
Boston Bar First NationIR 4 BucktumBC
Boston Bar First NationIR 2 KopchitchinBC
Cariboo Regional DistrictFiftynine Creek (Pear Lake) Fire AreaBC
Cariboo Regional District/ Stswecem’c Xget’tem First NationFrench Bar Fire AreaBC
ClintonVillage of ClintonBC
Fraser Valley Regional DistrictElectoral Area A from Alexandra Lodge to Alexandra BridgeBC
Fraser Valley Regional DistrictArea south of Hell's Gate to Alexandra BridgeBC
Fraser Valley Regional DistrictHell's GateBC
Fraser Valley Regional DistrictScuzzy Creek FSR and South of Boston BarBC
Fraser Valley Regional DistrictNahatlatch and North BoothroydBC
Fraser Valley Regional DistrictCanyon AlpineBC
Fraser Valley Regional DistrictChaumox Road, North BendBC
Fraser Valley Regional DistrictFishblue Lake Area, Boothroyd Electoral Area ABC
Fraser Valley Regional DistrictBoston Bar Area, Electoral Area ABC
Fraser Valley Regional DistrictSouth of Boston Bar AreaBC
Lytton First NationKitzowitz IR 20BC
Northeast of Boston BarChaumox 11BC
Northeast of Boston BarBoothroyd 5BBC
Northeast of Boston BarBoothroyd 5CBC
Northeast of Boston BarKahmoose 4BC
Northeast of Boston BarInkahtsaph 6BC
Northeast of Boston BarStaiyahanny 8BC
Okanagan Indian BandCreek wildfireBC
Okanagan Indian BandReserve lands south of Six Mile CreekBC
Okanagan Indian BandNorth of Bonneau Rd and South of Hwy 97BC
Okanagan Indian BandAll across the lake along Head of the Lake RdBC
Okanagan Indian BandHawhola Rd and all properties up to OKIB IR 1 boundaryBC
Regional District of Central OkanaganCaesars Landing AreaBC
Regional District of Central OkanaganAll remaining properties south of the Okanagan Indian Band IR 1 to North of NahunBC
Regional District of Central OkanaganProperties in the Killinkey Beach AreaBC
Regional District of Central OkanaganLower Fintry, Valley of the Sun and Ewings LandingBC
Regional District of Central OkanaganLa Casa Area and along Westside RoadBC
Regional District of Central OkanaganNorth of Nahun and south of La CasaBC
Regional District of North OkanaganBradley Creek FSD/Six Mile Creek wildfire areaBC
Regional District of North OkanaganProperties in RDNO Electoral Area BBC
Regional District of East KootenayTa Ta Creek AreaBC
Splatsin First Nation3 properties on Heywood Armstrong Rd and Salmon River RdBC
Spuzzum First NationAll Spuzzum Reserve LandsBC
Squamish-Lillooet Regional DistrictLillooet Lake Lodge, Lillooet Lake Estates, Strawberry Point, Heather Jean Estates, Twin One Creek Recreation Site, In-Shuck Ch FSRBC
Squamish-Lillooet Regional DistrictSLRD Electoral Area BBC
Squamish-Lillooet Regional DistrictSLRD Electoral Area A, South Chilcotin Mountains areaBC
Stswecem’c Xget’tem First NationCanoe Creek IR #1BC
Stswecem’c Xget’tem First NationCopper Johnny Meadow 8BC
Stswecem’c Xget’tem First NationCanoe Creek #IR2BC
Stswecem’c Xget’tem First NationSpilmouse #4BC
Thompson Nicola Regional DistrictFrench Bar Creek Fire AreaBC
Thompson Nicola Regional DistrictLoon Lake and South Green Lake AreaBC
Thompson Nicola Regional DistrictSouth Green LakeBC
Thompson Nicola Regional DistrictMeadow Lake RoadBC
Thompson Nicola Regional District70 Mile House and surrounding areasBC
Thompson Nicola Regional DistrictAreas near Chasm Road, Highway 97 and River Lakes FSRBC
Thompson Nicola Regional DistrictHighway 97 to north of Loon Lake RoadBC
Thompson Nicola Regional DistrictBlack Dome Mine area, Electoral Area E (Bonaparte Plateau)BC
Thompson-Nicola Regional District & Village of ClintonBig Bar Wildfire Complex/Lake AreaBC
Township of SpallumcheenBetween St Annes Rd and Hwy 97BC
Whispering Pines/Clinton Indian BandIndian Reserves 1, 3, 5, & 6BC
Lac Des Mille Lacs First Nation Reserve No. 22a2South of Lac des Mille Lacs First NationON
Lac Des Mille Lacs First Nation Reserve No. 22a2Lac des Mille Lacs First Nation (Nezaadiikaang)ON
Neguaguon Lake Indian ReserveGakijiwanong Anishinaabe Nation (Lac La Croix First Nation)ON
Thunder Bay DistrictFerlandON
Thunder Bay-Ignace DistrictSaganaga Lake AreaON
Thunder Bay, UnorganizedBerglund Rd, Ila Rd, Moosehide RdON
Thunder Bay, UnorganizedBalmoral RiverON
Thunder Bay, UnorganizedBigwalk LakeON
Thunder Bay, UnorganizedElsie LakeON
Thunder Bay, UnorganizedNora LakeON
Thunder Bay, UnorganizedRoberts LakeON
Thunder Bay, UnorganizedTurtle LakeON
Thunder Bay, UnorganizedCollins First Nation (Namaygoosisagagun First Nation)ON
Thunder Bay, UnorganizedArmstrongON
Thunder Bay, UnorganizedWhitesand First NationON
Thunder Bay, UnorganizedGull Bay First Nation (Kiashke Zaaging Anishinaabek)ON
Thunder Bay, UnorganizedBaril LakeON
Thunder Bay, UnorganizedBedivere LakeON
Thunder Bay, UnorganizedBrule LakeON
Thunder Bay, UnorganizedBurnt Island LakeON
Thunder Bay, UnorganizedCaribou LakeON
Thunder Bay, UnorganizedEdar LakeON
Thunder Bay, UnorganizedLower Moosehide LakeON
Thunder Bay, UnorganizedHuronianON
Thunder Bay, UnorganizedObonga LakeON
Thunder Bay, UnorganizedOtter LakeON
Thunder Bay, UnorganizedOwakonzeON
Thunder Bay, UnorganizedQueticoON
Thunder Bay, UnorganizedStetham LakeON
Thunder Bay, UnorganizedTwo Mile IslandON
Thunder Bay, UnorganizedWindigoostigwan LakeON
WrigleyWrigleyNWT

Mail delivery delays do not affect the status of your Claim or your eligibility for compensation. Claims will continue to be processed whenever possible, even if mail delivery is impacted.

If you have relocated for an extended period

If you have relocated for an extended period, update your mailing address with the Administrator to help ensure you continue receiving important Settlement-related communications.

Free mental health and wellness supports are available 24 hours a day through the Hope for Wellness Helpline  at 1‑855‑242‑3310.

Children and youth can also call the Kids Help Phone anytime at 1-800-668-6868 or text FIRSTNATIONS to 686868.