How to complete your Claim
Important: You must be the Age of Majority or within two years of the date you reach the Age of Majority where you currently live to submit a Claim.
Every person must submit their own Claim. The exception is if the Claimant is unable to manage their own financial and legal affairs due to mental incapacity or is deceased. In such cases, a representative may submit a Claim on their behalf.
Step 1: Before you begin
Representatives
To get ready to submit a Claim on behalf of a Class Member who is deceased or a Person Under Disability, make sure you have:
- Valid government-issued ID for both the Removed Child Family Class Member and for you (the representative)
- Supporting documentation if you are not First Nations or do not have a biological relationship, showing your relationship to the Removed Child Family Class Member and/or your legal authority to represent them
- Mailing address for you, the representative
Payments for the Removed Child Family Class will be made after Ultimate Claims Deadline (four years from when your Claims Period opened), at which point you will need a bank account for the estate or for the eligible heir. Depending on the circumstances of the Claim, you will need a bank account in:
- The name of the Deceased Claimant’s estate if there is a Grant of Authority in place where you are named as the legal Representative of the Deceased Removed Child Family Class Member
- Your name, if you are submitting a Claim as the heir of the Deceased Class Member
- The name of the Removed Child Family Class Claimant if they are a Person Under Disability
Step 2: Find your Claim Form
Claim Form C: Caregiving Parent or Caregiving Grandparent of a Removed Child
Use this Claim Form if you are:
- A Removed Child Family Class Member submitting a Claim for yourself; or
- The Personal Representative of a Removed Child Family Class Member who is a Person Under Disability
You’ll need to sign in or create an account to access the form.
Download the form to your computer before filling it out. You can then save or print it.
Claim Form D: Representative of a Deceased Caregiving Parent or Caregiving Grandparent of a Removed Child
Use this Claim Form if you are a Representative of a Deceased Removed Child Family Class Member.
You’ll need to sign in or create an account to access the form.
Download the form to your computer before filling it out. You can then save or print it.
Companion Guide to Claim Form C
Caregiving Parent or Caregiving Grandparent of a Removed Child (includes Person Under Disability)
Companion Guide to Claim Form D
Representative of a Deceased Caregiving Parent or Caregiving Grandparent of a Removed Child
Explainer video for Claim Form C
Caregiving Parent or Caregiving Grandparent of a Removed Child (includes Person Under Disability)
Explainer video for Claim Form D
Representative of a Deceased Caregiving Parent or Caregiving Grandparent of a Removed Child
Step 3: Get assistance with completing your Claim Form
Ask for help
If you need support while filling out your Claim Form, you can have a trusted family member or friend assist you. You can also contact the Administrator at 1-833-852-0755 (toll-free) to ask questions about the Claims Process or to walk you through the Claim Form. If you require additional help, the Contact Centre may direct you to a Claims Helper. Claims Helpers are available, at no cost, to help you complete your Claim Form, learn how to obtain identification, and connect you to cultural and wellness resources and supports.
Regardless of who helps you, you must read and understand everything that is included in the Claim Form, and sign and submit the Claim Form yourself.
Step 4: Submit your Claim
To submit a Claim, you can:
- Complete and submit your Claim online using the Claims Portal
- Download a fillable PDF or use a printed version. Complete, sign and date the Claim Form, then submit it along with a copy of your government-issued identification (ID) and copies of any required supporting documents, to the Administrator by:
- Email: Claims@Admin.FNChildClaims.ca
- Fax: 1-416-815-2723
- Mail:
Settlement Administrator,
PO Box 2500 STN MAIN
Newmarket, Ontario L3Y 0H9
Please do not courier your Claim Form as the Administrator cannot accept courier deliveries.
Important: Don’t include your original identification or other documents with your Claim Form. Make and send copies (photocopy, scan or photo). Please send images of both sides of all identification and documents, and ensure images are not blurry, too light, or too dark to read.
Do you think you are eligible in more than one Class?
A separate Claim Form is required for each Class. If you believe you are eligible under multiple Classes, you will need to complete and submit a separate Claim Form for each Class. For example: if you are seeking compensation as both a Caregiving Parent or Caregiving Grandparent, and as a Removed Child, there are separate Claim Forms for each Class to complete and submit. If you are not sure which Claim Form is right for you, call the Administrator at 1-833-852-0755 (toll-free).
Step 5: Provide missing or additional information
The Administrator will review your Claim Form to ensure you provided everything that is required. If information is missing or additional information is needed, the Administrator will contact you.
If the Administrator requires additional or missing information, provide it as soon as possible once you receive the request from the Administrator.
There are important deadlines for providing missing information. You will need to ensure the Administrator receives any missing information by the later of:
- Six months after the Claims Deadline (if your Claims Deadline is March 10, 2028, this means by September 10, 2028); or
- Six months after the date of the Administrator’s request for missing information.
If the missing information is not provided within the above timeframes, the Administrator will send a Final Notice for Missing Information Letter. Prior to sending this final notice, the Administrator will verify that you were offered support with locating and submitting missing information to the Administrator. If missing information is not received by the Administrator within six months of the date of the Final Notice, the Claim will be denied.
If you made a mistake on your Claim Form, have additional information, or need to make changes to your submitted Claim Form, including updates to your personal and contact information, please call the Administrator immediately at 1-833-852-0755.
Timelines for Submitting your Claim
Removed Child Family Class Members and Personal Representatives for a Person Under Disability
Adult Caregiving Parents or Caregiving Grandparents must submit their Claim by March 10, 2028, regardless of the age of the associated Removed Child. The associated Removed Child is the Child named on the Claim Form of the Removed Child Family Class Claimant. If the Caregiving Parent or Caregiving Grandparent is a minor, the final date to submit a Claim in the Removed Child Family Class depends on when they reach the Age of Majority.
Representatives of Deceased Removed Child Family Class Members
Representatives of Deceased Removed Child Family Class Members of any age must submit their Claim by March 10, 2028.
In situations where a Removed Child Family Class Member passed away after March 10, 2025, while under the Age of Majority, the Representative has three years from the Removed Child Family Class Member’s date of death to submit a Claim.
Claims deadline extensions
If personal circumstances prevent you from submitting your Claim in the three-year Claims Period, you can request a one-year extension, which is subject to approval by the Administrator. The Request for Deadline Extension Form will be available prior to March 10, 2028.
Representatives
Personal Representative for a Person Under Disability
A Personal Representative is someone legally appointed or designated to make decisions for a Person Under Disability. A Person Under Disability is someone who is unable to manage or make reasonable decisions about their affairs because of mental incapacity.
To be legally appointed as a Class Member’s Personal Representative means you have:
- A signed Power of Attorney (POA) or Protection Mandate; or
- A provincial or territorial appointment order (including appointment of a Public Guardian and Trustee), or a federal appointment order for the administration of property by Indigenous Services Canada (Administrator for Property).
