Canada Post Strike: Important Notice

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When submitting a Claim Form, you must include supporting documents to provide the necessary information for the Administrator to process your Claim. The documents required depend on:

  • The Class you are applying under
  • Whether you are submitting a Claim for yourself or on behalf of someone else (as a representative)

Providing the correct and complete documents ensures that your Claim is processed as efficiently as possible.

The Claims Period is now open for:

If you are eligible under one of these Classes, you can submit your Claim along with the required supporting documents.

The Claims Periods for the remaining Classes are not yet open. These will open at a later date.

Learn more about the Classes →

What supporting documents do I need?

If you are submitting a Claim under the Removed Child Class or Removed Child Family Class, you will need to provide the supporting documents based on your specific situation. If you are a representative who is submitting a Claim on behalf of a Class Member who is a Person Under Disability or deceased, you must meet all requirements for the Claimant and for you, the representative.

Supporting DocumentsRemoved Child ClassRepresentative of Removed Child ClassRemoved Child Family ClassRepresentative of Removed Child Family Class
Updated mailing addressyesyesyesyes
Valid bank account (for direct deposit only)yesyesyesyes
Valid government-issued identification (ID)yesyesyesyes
Proof of familial relationship
If you are First Nations or have a biological relationship, proof may not be required. Administrator will contact you if supporting documents are necessary		noonly heirsyesClaimants and heirs
Child welfare recordsnononono
Proof of representation
Required when representing Claimants who are Persons Under Disability or who are deceased		noyesnoyes
Information about Child’s removal
Includes removal date and details about placement (where and with whom)		nonoyesyes

Learn more about:

Having the correct and complete documents will help prevent delays in processing your Claim.

Important: submit copies only

When submitting your Claim, only send copies of your identification (photocopy, scan, or photo). Do not send original documents.

To avoid delays, ensure:

  • Copies are clear and readable (not blurry, too light or too dark)
  • You provide images of both sides of your identification